Frequently Asked Questions (FAQs)

1) What is the NDIS?
A: The National Disability Insurance Scheme (NDIS) is a government initiative in Australia that provides funding and support to individuals with disabilities, empowering them to achieve their goals, live independently, and improve their quality of life.

2) Who can access the NDIS?
A: The NDIS is available to Australian residents under 65 years of age with a permanent and significant disability that impacts their ability to perform daily activities.

3) What types of services do you offer as an NDIS provider?
A: We provide a range of tailored NDIS services to meet your unique needs, including:

• Daily Personal Care: Assistance with showering, dressing, grooming, and hygiene.

• Household Tasks: Support with cleaning, cooking, and home maintenance.

• Community Participation: Helping you engage in social, recreational, and community activities.

• Transport Services: Safe and reliable transport to appointments, work, or social events.

• Supported Independent Living (SIL): Assistance to live independently in your home or shared accommodation.

• Therapeutic Supports: Access to allied health professionals (e.g., occupational therapy, physiotherapy).

• Plan Management: Helping you manage and make the most of your NDIS funds.

4) How can I start receiving NDIS services with your team?
A: It’s simple!

1. Contact Us: Reach out via phone, email, or our contact form for a free consultation.

2. Discuss Your Goals: We’ll work with you to understand your needs and goals.

3. Create a Plan: Together, we’ll create a personalized support plan tailored to you.

4. Start Services: Our friendly and professional team will begin delivering the support you need.

5) How do you ensure your services meet my unique needs?
A: We take a person-centered approach, meaning we work closely with you, your family, and your carers to tailor services specifically to your goals, preferences, and lifestyle. Your voice is at the heart of everything we do.

6) What areas in Sydney do you provide NDIS services?
A: We provide NDIS services across all suburbs of Sydney, ensuring participants receive consistent, high-quality support wherever they are located.

7) Can you assist with managing my NDIS plan?
A: Yes! We offer Plan Management services to help you:

• Keep track of your NDIS funding.

• Process invoices and payments to service providers.

• Provide guidance on budgeting to maximize your plan.

8) Why should I choose your NDIS services?
A: We stand out because:

• We Care: Compassionate, reliable, and highly trained staff.

• Tailored Support: Services designed around your specific needs and goals.

• Flexible and Local: Based in Sydney, we’re always nearby and ready to help.

• Quality Focused: Committed to providing consistent, professional support that makes a difference.